Terms of Service

Effective date: July 18, 2026

Quotes and order acceptance

The LBT Press storefront accepts quote requests and business print order details for review. Submitted requests are not final production orders until pricing, artwork, turnaround, shipping, and payment terms are confirmed by LBT Press.

Quotes may change when specifications, quantities, artwork, delivery requirements, taxes, or production costs change. A submitted cart or request does not guarantee pricing, availability, or a production date.

Artwork, proofs, and production tolerances

Customers are responsible for providing production-ready artwork and approving any proof they request or that is required for the product. Automated file checks and support guidance are preliminary and do not replace the customer’s final review. Production timelines begin only after the job is accepted as production-ready and any required proof is approved.

Customers confirm that they have the right to reproduce submitted artwork. Printed color, trimming, folding, coating, and finished dimensions may vary within normal commercial-production tolerances. Customers are responsible for reviewing names, numbers, dates, spelling, layout, and specifications before approval.

Turnaround, shipping, and changes

Available production turnaround is specific to the selected product, specifications, production facility, and order cutoff. Turnaround covers production—not shipping or an in-hand date—and may be extended by file issues, proofing, group shipping, bundling, weekends, or holidays. Carrier shipping methods and charges are confirmed per order. Pickup and local delivery may be requested but are not offered until LBT Press confirms the facility and destination are eligible. There is no general free-shipping threshold.

Orders are fulfilled through third-party production and shipping partners, including 4over. Changes or cancellations may be possible before production begins but cannot be guaranteed. Once an order enters production, it generally cannot be changed or canceled.

Quality concerns and liability

Report a suspected production defect in writing within six business days after receiving the order. Include the order reference, photographs, and any other information requested to evaluate the claim. Failure to report within that period may make the order ineligible for a remedy.

If a production defect is verified, the available remedy will generally be a reprint or refund of the affected product price. The original order or representative samples may need to be returned before a remedy is issued. Customer-file errors, expected commercial-production variation, carrier delays, incorrect addresses, and changes requested after production begins are not production defects. Liability is limited to the amount paid for the affected product and applicable shipping to the extent permitted by law.

Contact and governing terms

These terms are governed by applicable Texas law. For order questions, contact support@lbtpress.com.